Discover how companies use

the AI plattform from e-bot7

Find out how companies use the AI technology of e-bot7 and thus the efficiency, scalability,

increase customer satisfaction in customer service while reducing costs

How Deutsche Bahn has automated 69% of their customer requests

Discover in the case study how Deutsche Bahn uses the AI hybrid solution from e-bot7 to automate their customer requests, reduce waiting time for customers and thus reduce costs.

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DB case study

How Lovoo has reduced the customers’ waiting time by 200%

Learn in the case study how Lovoo uses Chatbot Lou in web chat and Facebook Messenger to minimize customer waiting time for answers, free up capacity for complex customer issues and significantly increase live support capacity.

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Lovoo case study

How O2 has automated 61% of their live chat requests

Discover in the case study how O2 uses the AI hybrid solution from e-bot7 to automate recurring customer requests and minimizes the burden on traditional customer service channels.

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o2 case study chatbot

What our customers are saying

“We were particularly impressed by the speed, simplicity and variability of the product.”

Frank Merkel

Senior Portal Manager

Projects & Innovation

“Simple handling, fast implementation and flexible integration. We are very satisfied.”

Mirijam Dieser

Head of Content

“With the help of e-bot7 we were able to reduce the average processing time of a single support ticket and in addition no e-mail back and forth is necessary anymore.”

Jessica Grimm

Head of Localization

Further customers

On average, our customers achieve the following KPIs


cost reductions and free capacity


higher conversion and sales


increase of customer satisfaction

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