Boost your customer service teams through bots and automation. Your teams can jump in at any time and build their own process workflows - all this without any coding.
We analyse incoming messages, forward them to the right department and provide your employees with AI-based response suggestions and automation. Build individual workflows based on your needs without any coding involved.
Your Customer Service teams will love their new co-worker.
Increase in automation rates
Higher customer satisfaction
With our Contextual Dialog Editor® you can build fully automated processes within seconds and deploy exciting customer journeys on your own at any time without any developer involved.
Reduce average handling times and costs
e-bot7 analyses incoming tickets and customer support requests. By tagging messages in the right categories and sending them to the right department, e-bot7 can increase agent capacity by 80%.
Automate recurring questions
With e-bot7 you can automate repetitive and recurring questions, allowing you to concentrate on more complex tasks and solve unexpected volume spikes with ease. You can offer customer service 24/7, 365 days a year.
Boost employee and customer satisfaction
Agents can automate routine tasks, eliminate reappearing questions and focus on bringing the best experience to customers. Your agents will love their new AI co-worker.
Consolidate your knowledge base
By providing the right answers to your support agents in their CRM console, they no longer have to copy & paste from word or excel documents or send pre-made templates or knowledge base items.
We seamlessly integrate into CRM platforms so that no data gets lost. Our software captures and maps your outcomes and links them directly into Genesys, Salesforce and many other.