We are building the next generation Customer Service platform for AI-assisted and fully automated interactions. Speed, passion and drive are the basis of our DNA. We put our customers at the center of everything we do, and we never stop until the job is done.
We improve the efficiency of Customer Service by integrating Artificial Intelligence throughout various channels. The AI supports employees and automates answers & processes. This drastically reduces costs and increases revenues.
The e-bot7 system is based on complex NLP algorithms, which are trained on historical customer scripts. The NLP is constantly optimized during the operational use so that more and more inquiries can be processed more efficiently. The Agent + AI hybrid model ensures that no wrong answers are sent to customers and both the satisfaction of customers and employees is increased.
Perusastraße 7, 80333 Munich, Germany
20 Air St, Soho, London W1B 5AN, UK
27 Rue des Renaudes, 75017 Paris, France
CEO & Co-Founder
Fabian is CEO and Co-Founder of e-bot7 (Sales & Marketing). He has founded several companies, is on the Forbes 30 under 30 list, Board Member of the German AI association and worked for Adobe & Universal Music in the past.
CEO & Co-Founder
Xaver is CEO & Co-Founder of e-bot7 (Strategy & Finance). He holds a MSc in Finance, is on the Forbes 30 under 30 list, mentor at the Founder Institute in Silicon Valley as well as at the NLA and worked for PWC and Berenberg in Investment Banking in the past.
CTO & Co-Founder
Max is CTO & Co-Founder of e-bot7 (IT & Data Science). He is on the Forbes 30 under 30 list, founding member of the German AI Association, founded several startups as CTO in the past and worked at ASSD as a team lead.
We are happy to be supported by globally renowned investors
6 Private Investors
We are working hard to deliver the best experience for our customers and try to beat our current state whenever possible.
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